Cool Cats Refrigeration

Frequently Asked Questions About Cool Cats Refrigeration

Does Cool Cats Refrigeration really provide free loan fridges during repairs in Geelong West?

Yes, Mark and Adrian provide loan fridges at no extra cost while your appliance is being repaired. This service has been a staple of their operation for years and is particularly valuable for families who can't manage without refrigeration. The loan fridge covers you whether it's a simple fix or a more involved repair, and there's no hire fee or deposit required — it's genuinely complimentary as part of their repair service.

How long has Cool Cats Refrigeration been operating in the Geelong area?

Cool Cats Refrigeration has been serving Geelong and Geelong West for over 36 years. Mark and Adrian have built their reputation over more than three decades of hands-on appliance repair work, giving them deep familiarity with both older models and modern appliances. Their longevity in the local market reflects consistent service and a solid track record across refrigeration, freezers, washing machines, and dryers throughout the region.

Can Cool Cats Refrigeration pick up my broken washing machine if I can't transport it?

Absolutely. Cool Cats Refrigeration offers pick-up and delivery service throughout Geelong for washing machines, dryers, fridges, and freezers. If your appliance is too heavy or awkward to move, Mark and Adrian will collect it from your home, complete the repairs at their workshop, and return it once it's fixed. This takes the hassle out of appliance repairs, particularly for bulky laundry equipment or large refrigeration units.

Is Cool Cats Refrigeration licensed to handle refrigerant in Geelong West?

Yes, Cool Cats Refrigeration is ARC Authorised under licence number AU05622, which legally permits them to handle refrigerants in fridges, freezers, and air-conditioning systems. This certification is mandatory in Australia for any technician working with refrigeration gas, and it confirms Mark and Adrian are qualified and insured to safely repair and service refrigeration appliances. It's a critical credential that ensures compliance with environmental and safety regulations.

Does Cool Cats Refrigeration offer any warranty on repairs and second-hand appliances?

Cool Cats Refrigeration provides guaranteed workmanship on both their repairs and their refurbished second-hand appliances. This warranty covers the quality of their repair work and gives you confidence when purchasing a reconditioned fridge, freezer, washing machine, or dryer from their Geelong West premises. The specific terms apply to the work completed, ensuring you're protected if an issue arises post-repair or post-purchase.