Wood Enterprises (Aust) PTY Ltd.

Wood Enterprises (Aust) PTY Ltd. operates as the authorised service centre for SMEG appliances in Queensland, handling repairs and spare parts for ovens and dishwashers across the Brisbane region. Based in Virginia, the business works directly with SMEG warranty claims and general appliance repairs, though appointments typically need to be booked in advance rather than offering same-day service. Several customers have praised the parts department, with Lani and Helen receiving specific mentions for going the extra mile to get replacement components sorted quickly. One reviewer noted how the service team fixed their mum's oven issue over the phone in just a couple of minutes, which saved a trip out. The business stocks SMEG parts including oven door glass, handles, and dishwasher components, making it a go-to for those running SMEG appliances in southeast Queensland. The service operates Monday to Friday with weekends off, and wheelchair-accessible facilities are available at their Virginia location. While some customers have had positive experiences with repairs and parts supply, a handful of reviewers noted frustration with longer wait times for appointments and the $180 call-out fee for repairs. For those needing oven repairs in Brisbane or dishwasher repairs across Queensland's northern suburbs, Wood Enterprises remains the main authorised SMEG service provider in the region, handling everything from broken handles and glass replacements to more complex warranty work.