Woolley Appliance Services

Frequently Asked Questions About Woolley Appliance Services

What's the actual cost to get a technician from Woolley Appliance Services out to my home in Melbourne?

Woolley Appliance Services charges $176.00 (including GST) for their standard in-home service call, which covers the call-out, assessment, and labour. If you're getting a Liebherr appliance serviced, expect $242.00 (including GST) instead. Any parts needed on top of that are charged separately. For smaller items like TVs or microwaves, you can bring them into their Ravenhall workshop for an $88.00 assessment fee, which saves you the higher call-out charge if you can transport it yourself.

Does Woolley Appliance Services use genuine parts when repairing Samsung and LG appliances?

Yes, Woolley Appliance Services operates as a manufacturer-authorised service centre, which means their technicians are factory-trained and use genuine spare parts for brands like Samsung, LG, Bosch, Miele, and Liebherr. After 30 years in the business, they've built direct relationships with these manufacturers. This matters because genuine parts typically fit better and last longer than aftermarket alternatives, and they back all repairs with a 90-day warranty on both labour and the specific part replaced.

Can Woolley Appliance Services repair refrigerators across all Melbourne suburbs, or just around Ravenhall?

Woolley Appliance Services covers the entire Melbourne metropolitan area from their Ravenhall headquarters and two additional branch locations. They're set up for genuine Melbourne-wide coverage, whether you're in the inner city, eastern suburbs, or out west. Their Australian Refrigeration Council accreditation (ARC AU02114) is particularly relevant for fridge and freezer work, as it confirms their technicians meet national standards for handling refrigerants safely. Over three decades, they've built the infrastructure to service appliances right across Victoria's capital.

How long is the warranty period if Woolley Appliance Services fixes my washing machine or dishwasher?

Woolley Appliance Services provides a 90-day warranty on both labour and the part related to the original fault they attended. This means if the same component fails or the identical problem reappears within three months, they'll sort it out under warranty. The warranty is specific to the part and fault addressed during the repair visit, so it doesn't blanket-cover unrelated issues that might crop up later. It's a standard industry timeframe but reassuring given they're working on appliances daily across Melbourne.

Can Woolley Appliance Services handle television and soundbar repairs, or do they only fix kitchen appliances?

Woolley Appliance Services repairs a broad range of consumer electronics beyond just kitchen gear. They handle television repairs, computer monitor repairs, soundbar servicing, and even vacuum cleaner fixes alongside the usual washing machines, dryers, dishwashers, microwaves, and refrigerators. Their technicians are manufacturer-trained across multiple product categories, which is uncommon for many smaller repair outfits. You can drop smaller electronics like TVs off at their Ravenhall workshop for the $88.00 carry-in assessment, or arrange an in-home visit if the unit's too large or awkward to move.