Camtec Service & Parts

Camtec Service & Parts operates as a large-scale appliance and air conditioning repair provider covering Perth and the broader Western Australia region. Based in Canning Vale, they handle repairs for washing machines, fridges, dishwashers, ovens, cooktops, and aircon units, plus supply spare parts for various appliances. The business is an authorised repairer for several major brands including Samsung, Miele, Electrolux, Westinghouse, LG, and Panasonic, which means they handle a lot of warranty work. With over 10 years in operation and qualified tradespeople on staff, Camtec positions itself as one of Perth's leading service companies. They offer on-site repairs throughout the metro area and claim all work is guaranteed. The business is closed on weekends, so you'll need to arrange service during the week. Customer experiences vary significantly. Some reviewers genuinely rate the service highly, particularly praising technicians like Rakesh for his product knowledge and thorough explanations when fixing aircon units under warranty. A handful of customers mention quick appointment scheduling and professional fault diagnosis for Samsung TVs and washing machines. The parts supply side also earns positive mentions, with staff helping customers identify the right components for DIY repairs. However, a substantial number of reviews reflect frustration with communication breakdowns, long wait times for technicians, and pricing concerns. Some customers report paying call-out fees upfront only to experience delayed follow-ups or unresolved issues. Others mention confusion over whether problems were actually fixed. If you're dealing with a warranty claim through Camtec as the authorised repairer, experiences seem to depend heavily on which technician you get and how straightforward the repair is.