Mayner & Cochran

Frequently Asked Questions About Mayner & Cochran

What does Mayner & Cochran charge for a service call in Canberra and surrounding areas?

Their service call for the ACT, Queanbeyan, Murrumbateman, and Yass is $193.00, which includes up to 30 minutes of labour. If your repair takes longer, additional labour is charged at $45.00 per 15 minutes or part thereof. For areas surrounding the ACT and Queanbeyan, they add a travel charge of $3.00 per kilometre one way, so it's worth checking your distance if you're outside the core service zone.

Is Mayner & Cochran authorised to repair high-end European appliance brands like Gaggenau and Siemens?

Yes, they're an authorised repair agent for both Gaggenau and Siemens, along with other premium European brands including Bosch, AEG, and Neff. With over 50 years in the appliance repair industry, they've built strong factory relationships, which means they have access to genuine parts and technical specifications for these higher-end models. They also service Beefeater outdoor cooking equipment as an authorised agent.

Does Mayner & Cochran offer any warranty on their appliance repairs?

All repairs carried out on out-of-warranty appliances come with a one-year guarantee covering both parts and labour. That's 12 months of peace of mind, which is particularly valuable for major repairs on fridges, washing machines, or ovens. If something goes wrong with the same issue within that year, they'll sort it out under the warranty at no additional cost.

Can Mayner & Cochran help source parts for older or discontinued appliance models?

They operate a parts supply service alongside their repair work, and locals we've spoken to have praised their ability to track down components for older or discontinued models. Their 50 years in the industry and authorised agent status with multiple manufacturers means they've got extensive parts networks and knowledge of cross-compatible components. This can be a lifesaver if you're trying to keep an older Westinghouse or Electrolux appliance running.

Does Mayner & Cochran offer workshop repairs or only in-home service in Fyshwick?

They offer both in-home repair service and workshop repairs at their Fyshwick location. For smaller appliances or jobs that need specialist equipment, you can drop items off at the workshop. For larger built-in appliances like ovens, cooktops, or fridges, they'll come to your home anywhere in the ACT, Queanbeyan, Murrumbateman, or Yass. Online booking is available to schedule either service type.