Graeme Kent Electrical Appliance Pty Ltd

Frequently Asked Questions About Graeme Kent Electrical Appliance Pty Ltd

Does Graeme Kent Electrical Appliance cover dryer repairs as well as washers and dishwashers?

Absolutely. While they're well known in Geelong for washing machine and dishwasher work, Graeme Kent Electrical Appliance also handles clothes dryer repairs and servicing. They've been fixing all three appliance types since 1975, so they've seen every fault going. Whether it's a Miele dryer not heating or an Electrolux model making strange noises, their team has the experience to diagnose and repair it. They service all major brands including Bosch, Asko, and Speed Queen across Geelong and Geelong West.

How quickly can Graeme Kent Electrical Appliance get to my home in Geelong for a repair?

Turnaround times at Graeme Kent Electrical Appliance are impressive. Locals we've spoken to report repairs being completed within three hours of the initial call when cancellations open up slots. Standard callouts are typically arranged within a couple of days — one Geelong household had a dishwasher attended to just two days after booking. They operate across Geelong, Geelong West, and surrounding areas, and they're known for arriving on time and diagnosing faults quickly, often with follow-up cost estimates the same afternoon.

Can Graeme Kent Electrical Appliance help over the phone, or do they always need to visit?

They're known for going the extra mile to save you a callout fee when possible. Graeme himself once talked a customer through cleaning a dishwasher spigot over the phone, which completely resolved the issue without a visit. Another Geelong resident had dishwasher trouble sorted by Matthew during a brief phone assessment, though he was ready to arrange an onsite callout within days if needed. If the fault requires hands-on attention, they'll let you know straight away and book you in promptly.

Does Graeme Kent Electrical Appliance sell new washing machines or just repair them?

They specialise in repairs and servicing, but they're also authorised dealers for Speed Queen washing machines — commercial-grade appliances built to last decades. If your existing washer is beyond economical repair, they can supply and service Speed Queen models. For most customers in Geelong and Geelong West, though, their focus is bringing older machines back to life. They handle all major brands including Miele, Asko, Bosch, Smeg, Simpson, Dishlex, and Westinghouse, and locals tell us they're always keen to save you money by repairing rather than replacing.

Who handles the office and scheduling at Graeme Kent Electrical Appliance?

Laurie runs things behind the scenes and is known locally as a wealth of information. Customers we've spoken to praise her for accurate diagnosis advice and smooth scheduling — she's been part of the operation for years and knows appliance faults inside out. When you call, you might also speak directly to Graeme or Matthew, both of whom handle phone assessments and onsite repairs. It's a tight-knit family operation, and that continuity over nearly 50 years means you're dealing with people who genuinely know their stuff.